Returns & Exchanges

At Frankie’s on the Park, we want you to love your new look; if you are not completely satisfied, we accept returns on unworn, tagged merchandise within 14 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

  • 3.
    Pack and Ship

    Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.